Appointments
An appointment for a standard consultation will be made with your preferred doctor or the next available doctor, depending on your preference.
Extended consultations are available on request. If you anticipate that your consultation will be long, please advise the receptionist when making the appointment.
Some consultations—for example insurance medicals, pre-employment medicals, female health checks (including Pap. Tests), men’s health checks, surgical procedures, travel health, mental health care plans – require an extended consultation. Please inform the receptionist when you are making an appointment for these so enough time can be allocated. This also reduces waiting times for other patients.
Please note that an extended consultation should be made if you have 2 or more concerns that you need to discuss with your doctor.
SMS message reminders for appointment times are sent at 5pm on the day prior to the appointment.
Our appointments are classified and invoiced as follows:
Short Appointment (Level B - not available for online bookings)
A brief service for an obvious problem characterised by the straightforward nature of the task that requires a short patient history and, if required, limited examination and management.Standard Appointment (Level C)
A service which requires of the General Practitioner a selective history and examination of the patient, to assess and manage the problem.Long Appointment (Level D)
A service distinguished by more complex tasks required of the general practitioner when confronted with several alternative diagnoses which require a detailed history, multiple system examination, possible investigations and management.Comprehensive Service (Level E - not available for online bookings)
A service that requires of the general practitioner a complex intellectual process, involving exhaustive history, multiple system examination and the possible arrangement and evaluation of complex investigations in consideration of multiple alternative diagnoses.